Performance› Feedback & Recognition
Feedback & Recognition
Continuous, strengths-first feedback· Retail Operations· H1 2026 Cycle
All ActivityFeedbackRecognitionFor Me
RK
Rayan Khalid → Sarah Al-Rashid
2h ago
❤ Customer Obsession
“Sarah turned a frustrated returns case into a loyal customer — calm, generous, and completely on-brand. This is the standard.”
❤ 24 Visible to the whole store · Riyadh flagship
HS
Huda Saeed → Sarah Al-Rashid
Strengths Yesterday
Situation
During the Eid peak weekend on the shop floor.
Behaviour
You proactively re-organised the queue and briefed two new hires on the gifting flow without being asked.
Impact
Wait times dropped noticeably and the team stayed composed — customers felt looked after.
❤ 11 Reply privately
RK
Rayan Khalid → Faisal Bin Saleh
Development 2 days ago
Situation
Closing shift on Thursday during the stock count.
Behaviour
The count was rushed and two SKUs were logged against the wrong bin.
Impact
Morning team lost time reconciling. Let's pair on the count checklist next shift — happy to walk it through.
❤ 3 Private · manager & employee only
LA
Layla Al-Otaibi → Sarah Al-Rashid
3 days ago
❤ Ownership
“Stepped in on the VM refresh prep before I even asked. Genuine future leader energy.”
❤ 18 Visible to Retail Operations
Give Feedback SBI
StrengthsDevelopment
PrivateManagerPublic
Recognition Wall This month
1
SA
Sarah Al-Rashid
Retail Ops
❤ 53
2
LA
Layla Al-Otaibi
E-commerce
❤ 41
3
NM
Noura Al-Mutairi
Visual Merch
❤ 37
4
RK
Rayan Khalid
Ops Lead
❤ 29
Team Pulse
Feedback / wk
34
Strengths %
71%